Shipping Policy

At Decory House, we are committed to providing a smooth and reliable shopping experience. Please review the information below regarding order processing and shipping.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.

Once your order has been shipped, you will receive tracking information when available.

Shipping Times

Delivery times vary depending on your location and shipping method.

Estimated delivery times will be displayed at checkout whenever applicable.

Please note that delivery times are estimates and may be affected by circumstances outside of our control, including carrier delays, weather conditions, customs processing, holidays, or other unforeseen circumstances.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Any available free shipping promotions will be clearly indicated during the checkout process.

Order Tracking

Once your order has been shipped, tracking information may be provided by email or through your order details.

Please allow some time for tracking information to become available after your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Decory House is not responsible for orders delivered to an incorrect address due to information provided incorrectly by the customer.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost, Stolen, or Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

If your package is marked as delivered but you have not received it, please first check with household members, neighbors, or your local carrier.

Decory House will make reasonable efforts to assist with shipping-related issues, but we cannot guarantee replacement or refunds for packages confirmed as delivered by the carrier.

International Orders

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

Any applicable customs duties, taxes, or additional fees are the responsibility of the customer unless otherwise stated at checkout.

Changes to This Shipping Policy

Decory House reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.

By placing an order with Decory House, you acknowledge and agree to the terms of this Shipping Policy.

Thank you for shopping with Decory House.