Return and Refund Policy

At Decory House, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund according to the conditions below.

Returns

Customers may request a return within 30 days of receiving their order.

To be eligible for a return, the item must be:

• Unused and in its original condition.
• In its original packaging, when applicable.
• Free from damage or signs of use.
• Returned with all accessories and items originally included with the order.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, we will review the situation and provide an appropriate solution, which may include a replacement or refund.

Refunds

Once the returned item has been received and inspected, the refund will be processed if the return meets our requirements.

Refunds will generally be issued using the original payment method. Processing times may vary depending on the payment provider.

Return Shipping

For returns due to personal preference, change of mind, or similar reasons, the customer may be responsible for the return shipping costs.

If the item was damaged, defective, or incorrectly shipped, Decory House will cover the applicable return shipping costs.

Order Cancellations

If you wish to cancel an order, please do so as soon as possible. If the order has already been shipped, the standard return procedure may apply.

Non-Returnable Items

Certain items may not be eligible for return, including personalized products, made-to-order items, or products that cannot be resold for hygiene or safety reasons.

Policy Updates

Decory House reserves the right to update this Return and Refund Policy when necessary. Any changes will be reflected in the most recent version of this policy.

Thank you for choosing Decory House.