Política de privacidade

Privacy Policy

At Decory House, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit or make a purchase from Decory House, we may collect information such as:

  • Your name;

  • Billing and shipping address;

  • Email address;

  • Phone number;

  • Payment and transaction information;

  • Information about the products you purchase;

  • Information you provide when contacting us;

  • Device, browser, IP address, and website usage information.

We only collect information that is reasonably necessary to provide our services, process orders, improve our website, and operate our business.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders;

  • Process payments;

  • Ship and deliver your purchases;

  • Communicate with you about your orders;

  • Provide customer support;

  • Improve our products, services, and website;

  • Prevent fraud and unauthorized transactions;

  • Comply with applicable legal obligations;

  • Send promotional communications when permitted and, where required, with your consent.

3. Payment Information

Payments made through our website are processed by third-party payment providers.

Decory House does not directly store your complete credit or debit card information on our own servers. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website, and improve the shopping experience.

Some cookies may also be provided by third-party services used on our website, such as analytics, advertising, payment, or Shopify-related services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

5. Sharing Your Information

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Payment processors;

  • Shipping and fulfillment providers;

  • Website and e-commerce service providers;

  • Analytics and marketing providers;

  • Customer support services;

  • Fraud prevention and security services.

We only share information when reasonably necessary to provide our services, operate our business, comply with legal obligations, or protect our rights.

6. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and provide services to you.

Shopify may collect and process personal information in connection with your use of our store and its services. Shopify's handling of personal information is governed by its own privacy practices and policies.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

9. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information;

  • Request correction of inaccurate information;

  • Request deletion of your personal information;

  • Object to or restrict certain uses of your information;

  • Withdraw consent where processing is based on consent;

  • Request information about how your personal information is collected and used.

Some rights may be subject to applicable legal limitations and exceptions.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Decory House is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to the processing of personal information.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

12. Changes to This Privacy Policy

Decory House may update this Privacy Policy from time to time to reflect changes to our business, services, or applicable legal requirements.

Any updates will be posted on this page, and the "Last Updated" date will be changed accordingly.

13. Contact

If you have questions or concerns about this Privacy Policy or how Decory House handles your personal information, you may contact us through the contact options available on our website.

Decory House

Thank you for trusting Decory House with your information.